Hosthub PMS case study
Hosthub took leverage of PrimeHost’s cutting edge AI technology, providing top-notch features & advanced AI support directly into their PMS.
Located within the Unified Inbox dashboard, the AI assistant simplifies and enhances interactions with guests by offering intuitive responses to their inquiries and requests. In just seconds, it can generate responses for confirming reservation details, providing directions, addressing user-specific requests, handling complaints, and much more. This feature helps hosts craft quick, accurate, and personalized responses to incoming messages, saving time and ensuring that guests receive exceptional communication.
PrimeHost & Hosthub joined forces, launching the best native AI guest communication feature of the industry. Since the launch in mid-July, there has been a +2500% increase in customers, with hundreds of Hosthub users now enjoying quality AI communication directly into their favorite PMS. Data from Hosthub’s recent survey speak for themselves:
- 90% of AI generated replies were reported to be as good as or better than what users would have provided themselves
- Over 75% of AI generated replies were used without a single edit.
More information: https://www.hosthub.com/features/hosthub-ai-assistant/