AI Features for Short-Term Rentals

    Explore automation tools for guest communication, operations, and revenue growth.

    New Feature

    Introducing GuestJourneys

    From static message blasting to intelligent, state-aware communication. Every step becomes a decision point, not a scheduled template.

    AI Decision Engine
    Evaluating context...
    send

    Welcome Message

    ConditionBooking confirmed

    "Welcome! Your stay at Ocean View is confirmed for March 15-18."

    Why: First contact — essential for guest confidence

    AI that knows when to message

    We don't automate messages. We automate decisions about when communication is actually helpful.

    Context-first, not time-first

    Time triggers check eligibility — they don't automatically blast messages.

    Every step is skippable

    "Ask only if not mentioned." "Sell only if not already sold."

    Dynamic per-guest adaptation

    Sentiment, behavior, and responsiveness shape every journey.

    Endless opportunities, one seamless journey.

    From confirmations to upsells, follow-ups to five-star reviews—you're in control. Imagine more. Build better.

    See Journeys in action

    Let your properties run themselves

    Powerful AI automation that handles guest communication, task routing, and daily operations

    Guest Support

    1 / 6

    Advanced AI handles routine chats & follow-ups, without any human intervention

    • Critical situations are flagged and routed to human staff
    • Helpful Sources displayed
    • Prompt AI instead of manual reply
    SM

    Sarah M.

    Villa Rosa

    AI Active

    Hi! Is there parking available? 🚗

    Upsells Booster

    2 / 6

    AI identifies the right moment and guest intent to offer relevant add-ons.

    • Smart upsells like late check-out, early check-in, transfers, and experiences
    • Offers sent at optimal timing to increase conversion without guest friction

    Actions & Teams

    3 / 6

    Smart actions & complex tasks automatically route to the right team member

    • AI detects intent & urgency
    • Auto assigns with relevant context
    • Teams internal chat on actions
    • Postpone actions for better timing

    Daily Schedule

    4 / 6

    No spreadsheets. No headaches.

    • Turnovers, refresh, actions summarised
    • Arrival & departure times self noted
    • Special asks, cots, rides detected
    • Assign team members & share

    Custom Policies

    5 / 6

    Create tailored automation rules that fit your unique workflow.

    • Define custom triggers and actions
    • Set up conditional logic for any scenario
    • Add delays, tone, signatures & more

    Insights & Analytics

    6 / 6

    Real-time visibility into operations, guest behavior, listing and team performance.

    • Clear insights on response times, guest sentiment & AI impact
    • Actionable data to optimize staffing, workflows, and upsell performance

    ✨Co-Pilot coming soon✨

    Ready to Transform Your Hosting Experience?

    Join hundreds of property managers who are saving time and delighting guests with AI-powered operations.

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