Custom Policies

    Your Rules, Your Automation

    Create tailored automation rules that fit your unique workflow. Define custom triggers, actions, delays, tone, and signatures—giving you complete control over how your AI operates.

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    🤖
    Auto AI by Message Type1 of 4
    Customizable

    Choose which conversations AI handles automatically

    🏠

    Airbnb Inquiries

    85% automated

    Pre-booking questions

    ✓
    💬

    Casual Messaging

    Auto-reply

    General chat & requests

    ✓
    ✅

    Booking Confirmations

    Scheduled

    Check-in details sent

    ✓
    🚨

    Urgent Messages

    → Host

    Emergencies & complaints

    Complete Control Over Your Automation

    Fine-tune every aspect of your AI's behavior to match your brand and operational style.

    Auto AI Triggers

    Define when AI should respond automatically—by channel, message type, or urgency level

    Tone & Voice

    Set your preferred communication style from friendly first-person to formal business plural

    Smart Delays

    Control message timing with intelligent delays that feel natural, not robotic

    Custom Signatures

    Add personalized signatures for individuals or teams to maintain brand consistency

    Conditional Logic

    Create sophisticated if-then rules for any scenario your properties encounter

    Per-Property Rules

    Apply different policies to different properties or property groups as needed

    Ready to customize your automation?

    Set up policies that match your exact workflow in minutes, not hours.

    Test Your Properties