Your always-on Airbnb AI assistant
primehost.ai is the AI assistant your Airbnb business has been missing — operational AI made of six specialized agents that work together: Guest Support, Upsells Booster, Actions & Teams, Daily Schedule, Custom Policies and Insights & Analytics.
Airbnb · Loft Athens
primehost.ai
Hi! Any chance of an early check-in tomorrow? Flight lands at 9am 🙏
Welcome to Athens 🇬🇷 Early check-in at 11am is available for €25 — want me to confirm it?
AI replied in 8s · upsell offered
What is an Airbnb AI assistant?
An Airbnb AI assistant should do more than chat. primehost.ai talks to your guests, takes real actions on bookings, coordinates your team and learns your policies. Unlike generic chatbots, it's state-aware: every step in a guest journey is a decision point, every action checks eligibility first, and every reply happens natively inside the Airbnb thread.
What you get
Built for short-term rental operators who want to scale without hiring more staff.
Guest Support agent
Replies in your tone, in any language, with helpful sources surfaced. Critical situations get flagged automatically.
Upsells Booster agent
Identifies guest intent and the right moment to offer late check-out, early check-in, transfers and experiences.
Actions & Teams agent
Detects urgency, auto-assigns to the right team member with context, supports internal chat and lets you postpone for better timing.
Daily Schedule agent
Turnovers, refreshes, arrivals, departures, special asks and rides — all summarised and assignable in one place.
Custom Policies
Define triggers, conditional logic, delays, tone and signatures. The assistant follows your rules, not generic defaults.
Insights & Analytics
Real-time visibility into response times, sentiment, AI impact and team performance. Co-Pilot mode coming soon.
How it works
Plug it in
Native PMS integrations with Guesty, Hostaway, Hostify, Hosthub, Lodgify, Hostfully, Avantio, Beds24, Smoobu, Hospitable, OwnerRez and Host Tools.
Personalize the assistant
Set its tone, the upsells it can offer, the policies it must follow, and the journeys it should orchestrate.
Hand over the inbox
The assistant takes the wheel inside Airbnb. You supervise from a clean, calm dashboard.
Frequently asked
How is this different from ChatGPT?
ChatGPT is a generalist. primehost.ai is a vertical AI assistant trained for short-term rentals, integrated with your PMS, made of six specialized agents, and able to take real actions on bookings — not just chat.
Can the assistant handle complaints?
Yes — within the Custom Policies you define. It can offer compensation up to a limit, log the issue, and escalate sensitive cases to your team via the Actions & Teams agent.
Does it work for direct bookings and other channels?
Yes. The assistant handles Airbnb, Booking.com, Vrbo and direct bookings from one unified inbox, through your PMS.
Can I try it before paying?
Yes. Connect your properties for a free 10-day trial and watch the AI reply to real messages before committing. Cancel anytime.
See Airbnb AI assistant live on your own listings
Connect your PMS in minutes. No credit card. Watch the AI handle real guest messages from your properties.
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