The Airbnb automation software built for serious hosts
primehost.ai is operational AI for hospitality. Six specialized agents — Guest Support, Upsells Booster, Actions & Teams, Daily Schedule, Custom Policies and Insights — work together inside your existing PMS to run the day-to-day so you can scale listings without scaling your team.
Airbnb · Loft Athens
primehost.ai
Hi! Any chance of an early check-in tomorrow? Flight lands at 9am 🙏
Welcome to Athens 🇬🇷 Early check-in at 11am is available for €25 — want me to confirm it?
AI replied in 8s · upsell offered
What is Airbnb automation software?
Most 'Airbnb automation' tools blast scheduled templates. primehost.ai is different: it's context-first, not time-first. Time triggers only check eligibility — they never auto-blast. The AI reads each conversation, the reservation state, and your custom policies before it acts. The result is GuestJourneys — intelligent, state-aware automation where every step is a decision point, not a scheduled message.
What you get
Built for short-term rental operators who want to scale without hiring more staff.
Guest Support agent
Handles routine chats and follow-ups end-to-end. Critical situations are flagged and routed to a human with full context.
Upsells Booster
Detects guest intent and the right moment to offer late check-out, early check-in, transfers and experiences — without friction.
Actions & Teams
Detects intent and urgency, auto-assigns tasks to the right team member with context, and supports internal chat per action.
Daily Schedule
Turnovers, refreshes and actions summarised. Arrival and departure times self-noted. Special requests like cots and transfers detected automatically.
Custom Policies
Define your own triggers, conditions, delays, tone and signatures. The AI obeys your rules — not generic defaults.
Insights & Analytics
Real-time visibility into response times, guest sentiment, listing and team performance, and AI impact on revenue.
How it works
Plug in your PMS
Native integrations with Guesty, Hostaway, Hostify, Hosthub, Lodgify, Hostfully, Avantio, Beds24, Smoobu, Hospitable, OwnerRez and Host Tools.
Set policies and tone
Tell the AI how it should sound, what it can promise, when to escalate, and which upsells to offer at which moments.
Go live in your channels
Replies and actions happen natively inside Airbnb, Booking.com, Vrbo and direct threads. Guests never leave the platform they booked on.
Frequently asked
Does this Airbnb automation software work with my PMS?
Yes. primehost.ai integrates natively with Guesty, Hostaway, Hostify, Hosthub, Lodgify, Hostfully, Avantio, Beds24, Smoobu, Hospitable, OwnerRez and Host Tools.
How is this different from scheduled message tools?
Scheduled tools blast messages at fixed times. primehost.ai is state-aware: time triggers only check eligibility, every step is skippable ('ask only if not mentioned', 'sell only if not already sold'), and journeys adapt per guest based on sentiment, behaviour and responsiveness.
What if a message needs a human?
The Actions & Teams agent detects urgency and intent, then auto-assigns sensitive cases to the right team member with full conversation context. Nothing slips through.
How long does setup take?
Most hosts are live in under 30 minutes with a free 10-day trial. No setup fees, cancel anytime.
See Airbnb automation software live on your own listings
Connect your PMS in minutes. No credit card. Watch the AI handle real guest messages from your properties.
Test your properties